![]() When you tap your Charge HR it will scroll through your statistics and use more battery power. Why is my Fitbit Alta hr battery draining so fast? There are a few tips to help your power drain slower: If you have a Fitbit Alta or Fitbit Flex 2: Press the button three times within eight seconds (Alta), or three times within five seconds (Flex 2).If you have a Fitbit Blaze, Fitbit Charge or Charge HR, Fitbit Charge 2, Fitbit One, or Fitbit Surge: Hold down the buttons on your device until the lights on.How to charge a Fitbit Alta, or troubleshoot it? You might need to try updating your Fitbit via another mobile device or computer.If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device.After that, try updating your device again.How do I repair a Fitbit? Potential solutions: You can change your goal in device settings. You Fitbit Alta will celebrate when you reach your main goal. Tap to flip through the stats such as steps, distance covered, calories burned and active minutes. How do I use the Fitbit Alta to track steps? Your Fitbit Alta tracks a variety of stats automatically whenever you’re wearing it. When you first see a low battery indicator on your device, you have about a day of battery left. To charge your Fitbit Alta plug the charging cable into the USB port on your computer and plug the other end into the port on the back of the Fitbit Alta. How do I charge my Fitbit Alta? Single-tap to flip through your daily activity stats. If you have let your Fitbit die for long period of time, have not been following proper charging practices, or have owned your Fitbit for multiple years, the battery may be at the end of its life. When to replace the battery of a Fitbit Alta? This guide will help you replace a Fitbit Alta battery. To unlock the switch, use the tip of your finger, or even your nail, to push down the switch, then pull the band away from the frame. ![]() How do I change the bands on my Fitbit Alta? To remove or swap the two bands place the Fitbit Alta face down and find the band removal switches, there’s one on each end where the band meets the frame. From the list of supported devices, choose your replacement Fitbit model and follow the on-screen instructions.Select Existing User and log in to your Fitbit account using your current credentials.If you still have trouble, contact Customer Support.Or use Fitbit Connect App for Macs and older Windows You haven't used the device for several months, and it won't turn on. Your device's battery won't charge after you remove it from the box.Ĭonfirm that you removed the plastic protective cover from the back of the device. Leave your device plugged in to the charging cable for at least 30 minutes. Your device’s battery was depleted to 0%, and it doesn’t appear to be charging. Remove other devices plugged in to your power source, or plug your device in to another source. The error "insufficient power source" appears on your device's screen. Thoroughly dry your device before charging it. For more information, see How do I restart my Fitbit device? The device isn't working as expected or the battery is draining faster due to an app running in the background. For more information, see How do I charge my Fitbit device? Make sure you use the charging cable that came with your device, as most cables aren't compatible with other devices.Ĭheck the alignment and try reconnecting your device to the charging cable. The device isn’t connected securely to the charging cable, or you're using a charging cable that came with a difference device or from another retailer. Try a different USB port or a UL-certified wall charger. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device? The pins on the device or charging cable are dirty.ĭust and debris can accumulate over time. If your battery stopped charging, try the solutions below. To confirm your device is charging, see How do I charge my Fitbit device? To maximize your Fitbit device's battery life, see the tips in Can I extend my Fitbit device's battery life? Why isn't my Fitbit device's battery charging?
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